Hubrix

Privacy Policy

Last updated: January 15, 2026

1. Introduction

Hubrix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Hubrix, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account information (email address, password, display name)
  • Profile information (bio, avatar, social links)
  • Content you create (pages, links, custom designs)
  • Payment information (processed by Paddle, our payment provider)
  • Communications with us (support requests, feedback)

2.2 Information Collected Automatically

  • Usage data (pages visited, features used, time spent)
  • Device information (browser type, operating system, device type)
  • IP address and approximate location (country/region level)
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

  • OAuth providers (Google, Twitter, GitHub) when you sign in
  • Payment processor (Paddle) for transaction data

2.4 AI-Powered Features

Hubrix uses Google's Gemini AI to power certain optional features. When you use these features, your content may be processed by Google's AI services:

  • Bio Optimization: Your bio text is sent to generate improvement suggestions
  • Link Title Generation: Link URLs and page content are analyzed to suggest titles
  • Analytics Insights: Anonymized analytics data is processed for natural language summaries
  • Theme Recommendations: Profile information is used to suggest suitable themes
  • Page Creation Wizard: Social media links are analyzed to auto-populate your page

AI-generated content is marked with a ✨ indicator and can be edited before publishing. Google processes this data according to their Privacy Policy. You can disable AI features in your account settings.

Data Retention: AI-related session data (such as wizard sessions) is automatically deleted after 30 days. Social link cache data is deleted after 7 days.

3. How We Use Your Information

  • To provide and maintain our services
  • To process transactions and send related information
  • To send administrative information (updates, security alerts)
  • To respond to your comments and questions
  • To analyze usage and improve our services
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following situations:

  • Service Providers: Third parties that help us operate our services (hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to sharing

5. Administrative Access

Our administrative team may access your account information for the following legitimate purposes:

  • Responding to your support requests
  • Investigating potential Terms of Service violations
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations

Audit Trail: All administrative actions are logged with timestamps, action details, and administrator identification. These logs cannot be deleted and are retained for security and compliance purposes.

Access Limitations: Administrators cannot view your password (stored securely as a hash) or full payment details (processed by Paddle). Access is role-based, meaning different team members have different levels of access based on their responsibilities.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and data at any time by contacting us at privacy@hubrix.me.

7. Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@hubrix.me.

8. Cookies

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Analyze site traffic and usage
  • Improve our services

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

9. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

View Terms of Service →